Support
Help for the Transit246 app and website.
Contact us
Email us and we reply within two working days. Include your phone model and the route or stop you were looking at.
Common questions
Why do I not see a bus on my route?
Transit246 shows buses that riders and drivers share live. If nobody on that bus is sharing, the map shows no bus. Arrival times are estimates from live data, not a fixed timetable.
Why does the app ask for my location?
Location finds the stops near you and lets you share a bus you are on. You can turn it off in your device settings at any time. The app still works for browsing routes and stops.
A route, stop, or fare is wrong. How do I report it?
Use the feedback button on any page of the website, or email us with the route number and the stop name. We check every report.
How do I delete my account?
Sign in and open the account deletion page, or email us from the address on your account. Delete your account
Is Transit246 an official Transport Board service?
No. Transit246 is an independent community project. Route and fare data comes from public sources and rider reports.
Privacy and terms
Read how we handle your data and the terms that apply when you use the Service.